CANCEL OR CHANGE AN ORDER
In case you would decide to cancel the diamond order or edit your order, you can easily do it on our website within the first 24 hours after placing your order. Please follow the steps below for order modification or cancellation:
1 – Login to your The Diamond Art account. If you don’t have a The Diamond Art account, you can easily create one by clicking the login/SIGN UP button on top of this page.
2 – After you log in, go to the My Account page and click “My Orders” on the left menu.
3 – Find your order and click “Cancel” to cancel your order or click “Edit” to modify your order details.
Please note that a processing order cannot be canceled or modified. We will be unable to process your cancel diamond order or modification request after the first 24 hours as your product will be in the production process. Thank you for your understanding.